Hi Jennifer! My apologies for my delayed response!! But, yes, we loved your book! It was especially great for me, having just spent a weekend with you, I could literally hear you speaking as I read it 🙂 I also really enjoyed the analogies you created between dance and auto repair, such great material to use in our day to day discussions with customers. In fact, I heard Gary actually use the analogy of dancing and timing to explain timing of an engine to a customer…. that’s a huge win!! Even for some of the techs who struggled in the idea of reading a book, once they got into it and we got into discussions, they all were chiming in with examples. Overall I think the book and our meetings after each chapter gave us a good outlook on what we have been doing that is great and how we can better our team. I loved it and truly appreciate your insight! Thank you for that!!